Legal policy

Pactura Terms of Use

The terms for use of the Pactura website and any public pages, resources, downloads, forms or content made available through it.

1. About these terms

These terms of use apply to the Pactura website and any public pages, resources, downloads, forms, or content made available through it.

The website is operated by Pactura Ltd, company number 16745014, registered at 22 Stretton Close, Doncaster, England, DN4 6UE.

By using the website, you agree to these terms. If you do not agree to them, you should not use the website.

Pactura may update these terms from time to time. The current version will apply when you use the website, and continued use of the website means you accept the current version.

2. Other policies

These terms should be read with Pactura's privacy policy and cookie policy. Those documents explain how Pactura handles personal data and website technologies.

3. Website content

The website provides general information about producer compliance, packaging, WEEE, batteries, recycling regulations, Pactura's services, and related commercial issues.

Website content is for general information only. It is not legal advice, regulatory advice tailored to your organisation, or a substitute for taking advice about your specific circumstances.

Using the website, reading content, downloading materials, or submitting a contact form does not create a client relationship with Pactura. A client relationship only begins when Pactura and the client agree written engagement terms.

4. Accuracy and changes

Pactura aims to keep website content clear and accurate, but producer compliance rules, guidance, regulator practice, scheme pricing and market conditions can change.

Pactura may update, remove, replace, or change website content at any time. Pactura does not guarantee that the website or its content will always be available, current, complete, or error-free.

5. Intellectual property

Unless stated otherwise, Pactura owns or has permission to use the content on the website, including text, structure, branding, graphics, layout, downloads, and other materials.

You may view the website and download or print reasonable extracts for your own internal business use. You must not copy, reproduce, republish, sell, licence, scrape, train systems on, or commercially exploit website content without Pactura's written permission.

6. Acceptable use

You must not misuse the website. In particular, you must not:

  • attempt to gain unauthorised access to the website, server, forms, or connected systems;
  • introduce malware, viruses, malicious code, or harmful material;
  • use the website in a way that could damage, overload, impair, or interfere with it;
  • scrape, harvest, or extract website content or contact details at scale;
  • submit false, misleading, unlawful, offensive, or harmful information through any form;
  • use Pactura's name, brand, content, or materials in a misleading way.

7. Contact forms

If you submit a contact form, you must provide accurate information and only submit information you are authorised to provide.

Pactura may use the information you provide to respond to your enquiry, manage prospective client records, and, where permitted, send relevant business updates or marketing communications. More detail is set out in the privacy policy.

The website may link to third-party websites, regulators, compliance schemes, official guidance, or other resources. These links are provided for convenience only. Pactura is not responsible for third-party websites or their content.

9. Liability

Nothing in these terms limits or excludes liability where it would be unlawful to do so.

To the fullest extent permitted by law, Pactura is not liable for loss or damage arising from use of, or reliance on, website content. You should take advice before acting on information that may affect your legal, regulatory, financial, or commercial position.

10. Governing law

These terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction.

11. Contact

Questions about these terms should be sent to info@pactura.co.uk.

Need support?

Speak to Pactura.

For questions about producer compliance, packaging, WEEE or batteries, get in touch with the Pactura team.

Contact Pactura